Return and Refund Policy
At Shoppicky, we are committed to providing only genuine and original mobile phone spare parts to our customers across India. Customer satisfaction is our priority, and we aim to ensure a smooth shopping experience.
Returns
We accept returns only if the product received is defective, damaged, or incorrect.
Customers must raise a return request within 7 days of receiving the order by contacting our support team
The item must be unused, in its original packaging, and with all accessories/manuals intact.
Products damaged due to mishandling, improper installation, or unauthorized repairs are not eligible for return.
Refunds
Once the returned product is received and inspected by our team, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method within 7–10 business days.
In case of prepaid orders, shipping charges (if any) are non-refundable.
For Cash on Delivery (COD) orders, refunds will be issued to the customer’s bank account or wallet as per their preference.
Replacements
If you prefer, instead of a refund, we can arrange a replacement for eligible products (subject to stock availability).
Non-Returnable Items
Certain items are not eligible for return or refund, including:
Products damaged after delivery due to improper use.
Parts that show signs of tampering or physical damage.
Items purchased during clearance sales or special promotions (unless defective/damaged).
Contact Us
For any issues related to returns or refunds, please contact our support team:
+91 99689 65445
shoppicky6@gmail.com
We are here to help you and ensure your experience with Shoppicky remains smooth, secure, and trustworthy.
